Return Policy

 

As of right now we are unable to accept returns. If an item is defective or damaged, or if the wrong item is delivered to you, please notify us immediately.
If you are not pleased with your order, please don't hesitate to email us at hello@lavishbygrace.com with your full name, order number and we will get back to you shortly.

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Please be aware that if any items are returned to us with any stains or marks, we will not be able to accept them, and they will be returned back to you. Items must be returned with the tags still attached and must be in original packaging.

The following items are excluded and will NOT be eligible for a refund or exchange

 

    • Free gifts or promotional items
    • Items marked FINAL SALE
    • Tote bags 
    • Jewelry 
    • Hats
    • Worn items
    • Items with scents, deodorant, Make up, and signs of wear.
    • Shipping fees

 

How many days do I have to make a return?

You have 14 days from the delivery date to contact us if an item is defective or damaged, or if the wrong item has been delivered to you. We will gladly cover the return cost.